bdjil Privacy Policy
Your personal information is completely safe with us. bdjil ensures your privacy through SSL encryption and strict data protection measures.
Introduction and Scope
bdjil ("we", "our") operates a trusted online casino and betting platform for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, use, store, and protect your personal information when you use bdjil's website (bdjil.cam) or related services.
This Privacy Policy applies to all users who access or use our services. By continuing to use our platform, you agree to the terms of this Policy. If you do not agree with this Policy, please refrain from using our services.
We may update this Privacy Policy from time to time. If changes are made, the latest date will be noted on this page. For significant changes, we may notify registered users by email.
What Information We Collect
1 Information You Provide Directly
When you create an account or use services on bdjil, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and password
- Mobile number
- National ID or passport details (for identity verification)
- Financial information such as bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (if applicable)
- Address and location information
2 Information Collected Automatically
When you use our platform, the following information is collected automatically:
- IP address and device type
- Browser type and version
- Operating system information
- Page view history and session duration
- Login time and activity logs
- Gaming behaviour and betting history
- Information collected through cookies and web beacons
Purpose of Using Information
3 Why We Use Your Information
bdjil uses the information collected for the following purposes:
| Purpose | Explanation |
|---|---|
| Account Management | Information is used to create, verify, and maintain your account. |
| Age and Identity Verification | Identity is verified to ensure that only people aged 21 or above can use the platform. |
| Financial Transaction Processing | Financial information is used to complete deposits and withdrawals and to prevent fraud. |
| Customer Support | To provide effective assistance through 24/7 live chat and email support. |
| Platform Improvement | To continuously improve services by analysing user experience. |
| Responsible Gaming | To identify problematic gaming behaviour and help set limits when needed. |
| Legal Compliance | To retain necessary records in compliance with applicable laws and regulations. |
| Fraud Prevention | To detect suspicious activity and ensure the security of the platform. |
Information Sharing and Disclosure
4 When We Share Information with Third Parties
bdjil does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete financial transactions.
- Technology Service Providers: With contracted partners for platform operations, cloud storage, and cybersecurity services.
- Law Enforcement Agencies: To relevant authorities pursuant to court orders or legal obligations.
- Fraud Prevention Organisations: For the purpose of preventing fraud and money laundering.
- Business Restructuring: In the event of a merger, acquisition, or asset sale, users will be notified in advance.
When sharing information with any third party, we ensure they follow appropriate data protection measures and use the information only for the specified purpose.
Cookie Policy
5 What Cookies Are and Why We Use Them
Cookies are small text files stored on your device. bdjil uses the following types of cookies:
- Essential Cookies: Necessary for the core functions of the platform, such as maintaining login sessions.
- Functionality Cookies: To remember your preferences and settings.
- Analytics Cookies: To analyse site usage and improve the experience.
- Security Cookies: To detect and prevent fraudulent activity.
6 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may limit some functionality of the platform.
Essential cookies are used without your consent because they are necessary for providing the service. For other cookies, we obtain your consent.
You can change your cookie preferences at any time by contacting us at: [email protected]
Data Security Measures
7 How We Keep Your Information Secure
bdjil uses industry-standard technical and organisational measures to keep your personal and financial information secure:
Technical Security
- 256-bit SSL (Secure Socket Layer) encryption
- Encryption technology for data storage
- Regular security audits and testing
- Firewall and DDoS protection
- Two-factor authentication
Organisational Security
- Restricted staff access controls
- Regular security training for staff
- Strict policies on data processing
- Security incident response plan
- Regular data backup process
While we take the highest security measures, it is not possible to guarantee complete security on the internet. In the event of a data breach, we will notify users in a timely manner as required by law.
Data Retention Period
8 How Long We Keep Information
We retain your personal information only for as long as needed to fulfil the relevant purpose or as required by law:
- Account information is kept for as long as the account is active and then within legal limits.
- Financial transaction records are kept for a set period as required by law.
- Some information may be retained after account closure for fraud prevention and legal reasons.
- Withdrawal of marketing consent will take effect immediately.
If you request deletion of your account, information not subject to legal obligations will be deleted within a reasonable time.
Your Rights and Choices
9 Data Access
You have the right to view your personal information held by us. Upon request, we will provide you with a copy of your information.
10 Data Correction
If your information is incorrect or incomplete, you may request a correction. We will update the information within a reasonable time.
11 Data Deletion
In certain circumstances you may request deletion of your personal information, though this may not apply where legal obligations exist.
12 Objection to Processing
You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.
13 Data Portability
You may receive your information in a structured, machine-readable format that can be transferred to another platform.
14 Withdrawal of Consent
You may withdraw your consent at any time. This does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of the above rights, please contact us at: [email protected] — we will aim to respond to your request within 30 business days.
Policy on Minors
15 Protection of Users Under 21
bdjil strictly provides services only to people aged 21 or above. We do not intentionally collect any information from minors.
If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.
If parents or guardians find that their child has registered on our site, please contact [email protected] immediately.
Third-Party Services
16 External Services and Liability
bdjil's platform uses certain third-party services, such as payment gateways (bKash, Nagad, Rocket, Upay), game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.), and technology service providers.
These third-party services have their own privacy policies. We are not responsible for their data protection practices, but we ensure that all partners contracted with us follow appropriate data protection standards.
During payment processing, financial information is sent directly to the relevant payment provider and bdjil does not store complete card or account details.
Policy Changes & Updates
17 How This Policy May Change
We may update this privacy policy due to business changes, legal requirements, or service improvements. For any changes:
- The "Last Updated" date on this page will be changed.
- Registered users will be notified by email of important changes.
- For major changes, users may be asked to give their consent again before continuing to use the service.
- We can provide previous versions of the policy upon request.
Continuing to use the platform after changes will be considered as your acceptance of the updated privacy policy. We therefore recommend visiting this page regularly.
Contact Us
Privacy-Related Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. We are committed to protecting your privacy and are ready to assist with any of your queries.
Email Support
Live Chat
24/7 Support in Bengali
Response Time
Within 30 business days
Time Zone
BST (UTC+6)
Please also read our other legal pages: